Glossary

Active Lifecycle Management is defined as active maintenance, i.e. active updates of software. It is part of the performance of Managed Services.

Agile software development enables a fast and flexible response to changing requirements. It replaces the static waterfall model, where requirements were defined and the software completed accordingly over months to years.

Big Data is a powerful technology capable of distributing, processing large amounts of data and performing real-time evaluations, recommendations, etc.

Change management in reference to software development describes the structured, traceable modification and live-setting of new software versions.

A Customer Identity and Access Management (CIAM) system allows customers to be clearly identified. It provides out-of-the-box solutions for secure, convenient access control and comprehensive identity management.

Cloud solutions, cloud software or software as a service is software that is provided via "the cloud", i.e. the Internet. Companies that offer these computing services are called cloud providers.

Continuous Delivery is part of agile software development and describes automated, continuous delivery of new code versions in production.

Continuous Deployment is part of agile software development and describes the automated, continuous deployment of new code versions in production.

Continuous Integration is part of agile software development and describes automated, continuous merging of code versions.

Cyberattack or cyberattacks refers to cybercrime in which security gaps in infrastructure or software are exploited to gain information or blackmail companies.

Data Science describes the application of statistical models, algorithms and artificial intelligence to learn from data sets and, for example, to generate recommendations, forecasts or detect fraud.

Design thinking is a creative process to develop new ideas and innovations.

DevOps consists of the two compound terms Development and Operations. This is about taking over efficiency through close cooperation up to the assumption of tasks in the other area of competence, namely the development or operation of the software.

Tailor-made digital solutions are designed and developed to establish new business models, offer customers added value through digital services or promote the automation and optimization of processes internally through IT.

Digital transformation refers to a change in economic aspects caused by digitalisation, e.g. through new business models, new services.

The Hybrid Cloud is a combination of the Private and Public Cloud. It allows certain services to be operated in a public and others from the private cloud.

Identity and Access Management (IAM) is used internally in the company to provide employees with centralized and uniform access to the systems and to authorize them accordingly in the systems. A distinction is now made between Enterprise IAM and Customer IAM.

The term Internet of Things (IoT) refers to the networking of devices. Sensors or actuators are the smallest devices. Special IoT protocols are used to create new digital concepts such as Smart City, Smart Home or Industry 4.0.

Know Your Customer is a term used in the financial sector and is now also used in other sectors. It is a reliable, "doubtless" identification of a user through strong authentication methods.

Managed services are understood to mean the efficient operation of digital services, the active updating of software and individual support by a service provider, so that no own resources have to be tied up for this in a cost-intensive manner or the own IT infrastructure has to be built up.

The MVP or Minimal Viable Product refers to a live walk with limited functionality to attract users as quickly as possible and take their feedback into account in further development.

The private cloud is the provision of software from a private data center that explicitly takes over the operation of specific software for organizations. Other models are Public and Hybrid Cloud.

Public clouds take over the hosting of software independent of the organization and software designated. This hosting offer is publicly available to all.